Decagon alternatives

At a glance

We list 14 other AI support agents as alternatives to Decagon: Ada, Botpress, Chatbase, DocsBot, Fin, Forethought, Intercom, Lorikeet, Sierra, SiteGPT, Tars, Tidio, Voiceflow and Yellow.ai.
Botpress, DocsBot, Tars, Tidio and Yellow.ai have a free plan.
Ada, Botpress, Chatbase, DocsBot, Fin, Forethought, Lorikeet, SiteGPT, Tars, Tidio, Voiceflow and Yellow.ai work with Zendesk, as Decagon does.
Ada, Botpress, Fin, Intercom, Lorikeet, Tars, Tidio, Voiceflow and Yellow.ai work with Salesforce, as Decagon does.

From each tool's own website and from published reviews. Each tool's page says when its facts were checked.

14 alternatives

Listed alphabetically. A tool is ranked by its reviews once it has 3.

Ada
AI customer service agents that autonomously resolve support inquiries for enterprises.
No reviews yet
Choose it over Decagon for: integration with Freshworks, Genesys or ServiceNow.
Integrations shared with Decagon
Salesforce, Zendesk
Main features
Omnichannel multilingual CX, Continuous performance improvement, Playbooks
Security and compliance
SOC 2, GDPR, HIPAA
Compare with Decagon
Be the first to review
Botpress
The enterprise-grade AI agent platform for customer support, with no technical ceiling and no per-seat cost.
No reviews yet
Choose it over Decagon for: integration with HubSpot, WhatsApp or Slack.
Free plan
Yes
Paid plans from
Plus, $150 per month, billed annually (as of November 14, 2026)
Platforms
Web
Integrations shared with Decagon
Salesforce, Zendesk, Intercom
Main features
Natural language builder, Visual agent builder, Knowledge bases
Security and compliance
SOC 2, GDPR
Compare with Decagon
Be the first to review
Chatbase
Build, deploy, and optimize conversational agents across chat, email, and voice.
No reviews yet
Choose it over Decagon for: integration with Slack, Gorgias or Shopify.
Paid plans from
Basic, $120 per month, billed yearly (as of November 13, 2026)
Free trial
7 days
Platforms
Web, Slack, WhatsApp
Integrations shared with Decagon
Zendesk
Main features
Procedures, Widgets, Built-in helpdesk
Security and compliance
SOC 2, HIPAA, SSO
Compare with Decagon
Be the first to review
DocsBot
DocsBot turns your knowledge base into AI agents.
No reviews yet
Choose it over Decagon for: integration with Slack or Help Scout.
Free plan
Yes
Paid plans from
Personal, $49 per month (as of November 14, 2026)
Free trial
Yes
Integrations shared with Decagon
Zendesk, Intercom
Main features
AI actions, Many content sources, Lead collection forms
Security and compliance
SOC 2, GDPR, HIPAA, SSO
Compare with Decagon
Be the first to review
Fin
A customer agent that works across the entire customer journey, from service to sales.
No reviews yet
Choose it over Decagon for: integration with HubSpot, Freshdesk or Shopify.
Paid plans from
Fin AI Agent, $0.99 (as of November 14, 2026)
Free trial
14 days
Integrations shared with Decagon
Salesforce, Zendesk
Main features
Multi-step Procedures, Testing suite, Observability and insights
Security and compliance
SOC 2, ISO 27001, HIPAA, SSO
Compare with Decagon
Be the first to review
Forethought
AI agents that resolve customer issues automatically to lower support costs.
No reviews yet
No checked fact sets it apart from Decagon yet.
Free trial
Yes
Platforms
Mobile, Slack
Integrations shared with Decagon
Zendesk
Main features
Omnichannel AI agent, Smarter ticket classification, Agentic AI copilot
Security and compliance
SOC 2, GDPR
Compare with Decagon
Be the first to review
Intercom
A complete system for AI and human customer service
No reviews yet
Choose it over Decagon for: integration with HubSpot, Slack or Shopify.
Paid plans from
Fin AI Agent, $0.99 per Fin outcome, no seats required (as of October 20, 2026)
Free trial
14 days
Platforms
Web, API
Integrations shared with Decagon
Salesforce
Main features
Fin AI Agent, Omnichannel inbox, Ticketing
Security and compliance
SOC 2, ISO 27001, GDPR, HIPAA, SSO
Be the first to review
Lorikeet
An AI concierge for complex, regulated customer support.
No reviews yet
Choose it over Decagon for: integration with Slack.
Paid plans from
Start, $2,100 per month, paid annually (as of November 14, 2026)
Free trial
30 days
Integrations shared with Decagon
Salesforce, Zendesk, Intercom
Main features
Dreamweaver account manager, Simulations, Guardrails
Security and compliance
SOC 2, ISO 27001, HIPAA
Compare with Decagon
Be the first to review
Sierra
A conversational AI platform for businesses.
No reviews yet
Choose it over Decagon for: integration with Slack, Teams or WhatsApp.
Integrations shared with Decagon
None in common
Main features
Ghostwriter agent builder, Experiments, Observability
Compare with Decagon
Be the first to review
SiteGPT
A personalized chatbot trained on your website content that instantly answers visitors' questions.
No reviews yet
Choose it over Decagon for: integration with Slack, Crisp or Google Drive.
Paid plans from
Starter, $39 per month billed yearly (as of November 14, 2026)
Free trial
7 days
Platforms
iOS
Integrations shared with Decagon
Zendesk
Main features
Escalate to human, Lead generation, Analytics and insights
Security and compliance
SOC 2, GDPR, HIPAA
Compare with Decagon
Be the first to review
Tars
AI Agents for customer support and sales across every channel.
No reviews yet
Choose it over Decagon for: integration with Zapier, Google Analytics or Notion.
Free plan
Yes
Paid plans from
Premium, $499 per month (as of November 14, 2026)
Platforms
Web, WhatsApp, Email
Integrations shared with Decagon
Salesforce, Zendesk
Main features
Agent builder, Knowledge base RAG, Multichannel deployment
Security and compliance
SOC 2, GDPR, HIPAA, SSO
Compare with Decagon
Be the first to review
Tidio
Improve your business with sales, support, and customer service automation
No reviews yet
Choose it over Decagon for: integration with Shopify, WordPress or Zapier.
Free plan
Yes
Paid plans from
Starter, $24.17 per month (as of October 28, 2026)
Free trial
7 days
Platforms
Browser, Android, iOS, Windows, Mac
Integrations shared with Decagon
Salesforce, Zendesk
Main features
Lyro AI agent, Multichannel inbox, Product recommendations
Security and compliance
SOC 2, GDPR, SSO
Be the first to review
Voiceflow
The AI agent platform for building, launching and scaling chat and voice AI agents for customer support.
No reviews yet
Choose it over Decagon for: integration with Shopify.
Free trial
Yes
Integrations shared with Decagon
Salesforce, Zendesk, Intercom
Main features
Playbooks, Workflows, Knowledge base
Security and compliance
SOC 2, ISO 27001, GDPR, HIPAA, SSO
Compare with Decagon
Be the first to review
Yellow.ai
Enterprise AI agents powered by 15+ LLMs for customer and employee experience automation.
No reviews yet
Choose it over Decagon for: integration with Genesys, Freshdesk or HubSpot.
Free plan
Yes
Plans
Enterprise: Custom (as of November 13, 2026)
Integrations shared with Decagon
Salesforce, Zendesk
Main features
AI agent builder, Conversational knowledge base, AI copilot
Security and compliance
SOC 2, ISO 27001, GDPR, HIPAA
Compare with Decagon
Be the first to review

People who moved on from Decagon

From reviews of other tools that say they used Decagon before.

No reviewer has said they switched from Decagon yet.

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At a glance

We list 14 other AI support agents as alternatives to Decagon: Ada, Botpress, Chatbase, DocsBot, Fin, Forethought, Intercom, Lorikeet, Sierra, SiteGPT, Tars, Tidio, Voiceflow and Yellow.ai.

Botpress, DocsBot, Tars, Tidio and Yellow.ai have a free plan.

Ada, Botpress, Chatbase, DocsBot, Fin, Forethought, Lorikeet, SiteGPT, Tars, Tidio, Voiceflow and Yellow.ai work with Zendesk, as Decagon does.

Ada, Botpress, Fin, Intercom, Lorikeet, Tars, Tidio, Voiceflow and Yellow.ai work with Salesforce, as Decagon does.

From each tool's own website and from published reviews. Each tool's page says when its facts were checked.