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Tidio

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Improve your business with sales, support, and customer service automation

  • Free plan
  • Browser, Android, iOS, Windows, Mac
Facts from tidio.com, checked October 28, 2026.
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At a glance

  • Tidio is listed under Help desk, alongside Chatwoot, Crisp and Featurebase.
  • Tidio has a free plan.
  • Tidio's lowest paid plan is Starter at $24.17 per month, as of October 28, 2026.
  • Tidio offers a free trial (7 days).
  • Tidio is available on Browser, Android, iOS, Windows and Mac.
  • Tidio works with Shopify, WordPress, Zapier, Zendesk, WhatsApp and others.
  • Tidio's main features: Lyro AI agent, Multichannel inbox, Product recommendations, Sales analytics.
  • Tidio's website lists SOC 2, GDPR and SSO.
  • We haven't confirmed whether Tidio has a public API.

Facts from tidio.com, checked October 28, 2026.

AI summary

The summary writes itself once 5 people have reviewed this tool.

It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

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What we know so far

Main features
Lyro AI agent, Multichannel inbox, Product recommendations, Sales analytics
Works with
Shopify, WordPress, Zapier, Zendesk, WhatsApp, Salesforce
Platforms
Browser, Android, iOS, Windows, Mac
Free plan
Yes
Free trial
7 days
Security and compliance
SOC 2, GDPR, SSO
Facts only, from the tool's website or its vendor. Opinions come from reviewers. Suggest a correction
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Pricing

Facts from tidio.com, checked October 28, 2026. Prices change, so confirm on their site.
  • Free$0As of October 28, 2026Per month. 50 billable conversations and up to 10 seats.
  • Starter$24.17As of October 28, 2026Per month. 100 billable conversations, live chat and ticketing.
  • Growth$49.17As of October 28, 2026Starts at $ 49.17 / mo.
  • Plus$300As of October 28, 2026Per month plus usage. Adds premium support, departments and OpenAPI.

How Tidio compares

With other help desk tools, on the facts each website lists.

All Tidio alternatives
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