At a glance
- Tidio is listed under Help desk, alongside Chatwoot, Crisp and Featurebase.
- Tidio has a free plan.
- Tidio's lowest paid plan is Starter at $24.17 per month, as of October 28, 2026.
- Tidio offers a free trial (7 days).
- Tidio is available on Browser, Android, iOS, Windows and Mac.
- Tidio works with Shopify, WordPress, Zapier, Zendesk, WhatsApp and others.
- Tidio's main features: Lyro AI agent, Multichannel inbox, Product recommendations, Sales analytics.
- Tidio's website lists SOC 2, GDPR and SSO.
- We haven't confirmed whether Tidio has a public API.
Facts from tidio.com, checked October 28, 2026.
The summary writes itself once 5 people have reviewed this tool.
It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

