At a glance
- Plain is listed under Help desk, alongside Chatwoot, Crisp and Featurebase.
- Plain's lowest paid plan is Foundation at $45, as of October 28, 2026.
- Plain's pricing model: per user, monthly, billed annually.
- Plain offers a free trial (7 days).
- Plain is available on Slack and Discord.
- Plain works with Slack, Linear, Jira, Salesforce and HubSpot.
- Plain's main features: AI customer agent, Sidekick AI assistant, SLAs.
- Plain's website lists SOC 2, HIPAA and SSO.
- Plain has a public API.
- We haven't confirmed whether Plain has a free plan.
Facts from plain.com, checked October 28, 2026.
The summary writes itself once 5 people have reviewed this tool.
It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

