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Plain

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Plain is the AI support stack built for B2B teams.

  • Per user, monthly, billed annually
  • Slack, Discord
Facts from plain.com, checked October 28, 2026.
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At a glance

  • Plain is listed under Help desk, alongside Chatwoot, Crisp and Featurebase.
  • Plain's lowest paid plan is Foundation at $45, as of October 28, 2026.
  • Plain's pricing model: per user, monthly, billed annually.
  • Plain offers a free trial (7 days).
  • Plain is available on Slack and Discord.
  • Plain works with Slack, Linear, Jira, Salesforce and HubSpot.
  • Plain's main features: AI customer agent, Sidekick AI assistant, SLAs.
  • Plain's website lists SOC 2, HIPAA and SSO.
  • Plain has a public API.
  • We haven't confirmed whether Plain has a free plan.

Facts from plain.com, checked October 28, 2026.

AI summary

The summary writes itself once 5 people have reviewed this tool.

It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

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What we know so far

Main features
AI customer agent, Sidekick AI assistant, SLAs
Works with
Slack, Linear, Jira, Salesforce, HubSpot
Platforms
Slack, Discord
Free trial
7 days
Security and compliance
SOC 2, HIPAA, SSO
Public API
Yes
Facts only, from the tool's website or its vendor. Opinions come from reviewers. Suggest a correction
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Pricing

Facts from plain.com, checked October 28, 2026. Prices change, so confirm on their site.
  • Foundation$45As of October 28, 2026$45/user/month
  • Horizon$99As of October 28, 2026$99/user/month
  • FrontierCustomAs of October 28, 2026Custom

How Plain compares

With other help desk tools, on the facts each website lists.

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