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Home/Customer support/Customer feedback

Featurebase

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Support your customers with AI, collect feedback, and announce product updates - all with one tool

  • Free plan
  • Per seat, monthly
  • API
Facts from featurebase.app, checked October 20, 2026.
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At a glance

  • Featurebase is listed under Customer feedback, alongside Canny, Frill and Nolt.
  • Featurebase has a free plan.
  • Featurebase's lowest paid plan is Growth at $29 per seat per month, billed yearly, plus $0, as of October 20, 2026.
  • Featurebase's pricing model: per seat, monthly.
  • Featurebase offers a free trial (10 days).
  • Featurebase is available on API.
  • Featurebase works with Jira, Linear, Slack, Intercom, Zendesk and others.
  • Featurebase's main features: Feedback portal, Roadmaps, Changelog, Help Center, Omnichannel inbox, Fibi AI agent.
  • Featurebase's website lists SOC 2, GDPR and SSO.
  • Featurebase has a public API.

Facts from featurebase.app, checked October 20, 2026.

AI summary

The summary writes itself once 5 people have reviewed this tool.

It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

Reviews needed for a summary0 of 5
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What we know so far

Main features
Feedback portal, Roadmaps, Changelog, Help Center, Omnichannel inbox, Fibi AI agent
Works with
Jira, Linear, Slack, Intercom, Zendesk, HubSpot, GitHub, ClickUp, Zapier, Discord
Platforms
API
Free plan
Yes
Free trial
10 days
Security and compliance
SOC 2, GDPR, SSO
Public API
Yes
Facts only, from the tool's website or its vendor. Opinions come from reviewers. Suggest a correction
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Pricing

Facts from featurebase.app, checked October 20, 2026. Prices change, so confirm on their site.
  • Free$0As of October 20, 2026$0 /month
  • Growth$29As of October 20, 2026Per seat per month, billed yearly, plus $0.49 per AI resolution.
  • Professional$59As of October 20, 2026Per seat per month, billed yearly, plus $0.49 per AI resolution.
  • Enterprise$99As of October 20, 2026Per seat per month, billed yearly, plus $0.49 per AI resolution.

How Featurebase compares

With other customer feedback tools, on the facts each website lists.

All Featurebase alternatives
  • UserVoiceNo reviews yet
    Choose UserVoice for
    • Chrome extension
    Choose Featurebase for
    • Integration with Linear, Intercom or HubSpot
    • SSO
    Featurebase vs UserVoice
  • CannyNo reviews yet
    Choose Canny for
    • Chrome extension
    Choose Featurebase for
    • Integration with Slack, HubSpot or ClickUp
    Featurebase vs Canny
  • SleekplanNo reviews yet
    Choose Sleekplan for
    • Chrome extension
    Choose Featurebase for
    • SOC 2
    Featurebase vs Sleekplan

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