At a glance
- Gainsight is listed under Customer success, alongside Akita, ChurnZero and Custify.
- Gainsight is available on Web.
- Gainsight works with Slack, Zendesk, Jira and Snowflake.
- Gainsight's main features: Customer 360, Health scorecards, Playbooks and success plans, Product analytics, In-app engagement, Renewal forecasting.
- We haven't confirmed whether Gainsight has a free plan or a public API.
Facts from gainsight.com, checked November 13, 2026.
The summary writes itself once 5 people have reviewed this tool.
It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.



