ChurnZero alternatives

At a glance

We list 6 other customer success tools as alternatives to ChurnZero: Akita, Custify, Gainsight, Planhat, Staircase AI and Vitally.
Gainsight, Planhat, Staircase AI and Vitally work with Zendesk, as ChurnZero does.
Custify, Planhat and Vitally work with HubSpot, as ChurnZero does.

From each tool's own website and from published reviews. Each tool's page says when its facts were checked.

6 alternatives

Listed alphabetically. A tool is ranked by its reviews once it has 3.

Akita
Customer success software to monitor account health and customer data, lower churn and increase revenue.
No reviews yet
Choose it over ChurnZero for: integration with Intercom or Segment; GDPR.
Paid plans from
Small Teams, $49 per month (as of November 13, 2026)
Free trial
14 days
Integrations shared with ChurnZero
None in common
Main features
Customer segmentation, Task management, Customer health scores
Security and compliance
GDPR
Compare with ChurnZero
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Custify
Customer success software that helps CS teams reduce churn, refine onboarding and grow.
No reviews yet
Choose it over ChurnZero for: integration with Intercom, Stripe or Zapier; ISO 27001 or GDPR.
Integrations shared with ChurnZero
Salesforce, HubSpot
Main features
Customer 360, Customer health scores, Automation and playbooks
Security and compliance
ISO 27001, GDPR
Compare with ChurnZero
Be the first to review
Gainsight
Customer success software that gives your teams and AI agents the context to act at the right moment.
No reviews yet
Choose it over ChurnZero for: integration with Jira.
Platforms
Web
Integrations shared with ChurnZero
Slack, Zendesk, Snowflake
Main features
Customer 360, Health scorecards, Playbooks and success plans
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Planhat
Bring your people and agents together to turn shared commercial knowledge into exceptional customer outcomes.
No reviews yet
Choose it over ChurnZero for: integration with Jira; SOC 2, ISO 27001 or GDPR.
Integrations shared with ChurnZero
HubSpot, Zendesk
Main features
Pipeline management, Email sequencing, Forecasting
Security and compliance
SOC 2, ISO 27001, GDPR, SSO
Be the first to review
Staircase AI
AI built to catch the signals your team can't see in customer conversations.
No reviews yet
Choose it over ChurnZero for: integration with Jira; ISO 27001.
Integrations shared with ChurnZero
Slack, Zendesk, Gong
Main features
Expansion signals, Relationship mapping, Renewal risk actions
Security and compliance
ISO 27001
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Vitally
An all-in-one customer success platform with AI-driven insights and automation.
No reviews yet
Choose it over ChurnZero for: integration with Intercom or Stripe.
Free trial
Yes
Integrations shared with ChurnZero
Salesforce, HubSpot, Slack, Zendesk
Main features
AI assistant Quin, Powerful automation, Dynamic health scores
Security and compliance
SSO
Compare with ChurnZero
Be the first to review

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At a glance

We list 6 other customer success tools as alternatives to ChurnZero: Akita, Custify, Gainsight, Planhat, Staircase AI and Vitally.

Gainsight, Planhat, Staircase AI and Vitally work with Zendesk, as ChurnZero does.

Custify, Planhat and Vitally work with HubSpot, as ChurnZero does.

From each tool's own website and from published reviews. Each tool's page says when its facts were checked.