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Condens

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Condens centralizes your customer research and keeps every insight backed by evidence.

Facts from condens.io, checked November 14, 2026.
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At a glance

  • Condens is listed under User research, alongside Ballpark, Great Question and Lookback.
  • Condens' lowest paid plan is Lite at $15 per month, 1 contributor included, as of November 14, 2026.
  • Condens offers a free trial (15 days).
  • Condens works with Zoom, Slack, Claude, ChatGPT, Google Drive and others.
  • Condens' main features: Research repository, Automated transcription, AI analysis, Stakeholder sharing, Whiteboard, Data anonymization.
  • Condens' website lists SOC 2, GDPR, HIPAA and SSO.
  • Condens has a public API.
  • We haven't confirmed whether Condens has a free plan.

Facts from condens.io, checked November 14, 2026.

AI summary

The summary writes itself once 5 people have reviewed this tool.

It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

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What we know so far

Main features
Research repository, Automated transcription, AI analysis, Stakeholder sharing, Whiteboard, Data anonymization
Works with
Zoom, Slack, Claude, ChatGPT, Google Drive, Figma
Free trial
15 days
Security and compliance
SOC 2, GDPR, HIPAA, SSO
Public API
Yes
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Pricing

Facts from condens.io, checked November 14, 2026. Prices change, so confirm on their site.
  • Lite$15As of November 14, 2026Per month, 1 contributor included. Unlimited transcription and projects.
  • Business$500As of November 14, 2026Per month paid yearly, 5 contributors included. Unlimited viewers, AI search, ChatGPT and Claude connection.
  • EnterpriseCustomAs of November 14, 2026Custom pricing, minimum 5 contributors. Condens API, advanced anonymization, SSO and HIPAA included.

How Condens compares

With other user research tools, on the facts each website lists.

All Condens alternatives
  • OptimalNo reviews yet
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    • Integration with Claude, ChatGPT or Google Drive
    • HIPAA
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  • LookbackNo reviews yet
    Choose Lookback for
    • Integration with User Interviews
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    • Integration with Zoom, Slack or Claude
    • HIPAA
    Condens vs Lookback
  • LyssnaNo reviews yet
    Choose Lyssna for
    • Integration with Microsoft Teams, Google Meet or Google Calendar
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    Condens vs Lyssna

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