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Lookback

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AI-powered user research platform for interviews, usability testing, and analysis.

  • Annual plans with session packages
  • iOS, Android
Facts from lookback.com, checked November 14, 2026.
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At a glance

  • Lookback is listed under User research, alongside Ballpark, Condens and Great Question.
  • Lookback's lowest paid plan is Freelance at $299 per year, as of November 14, 2026.
  • Lookback's pricing model: annual plans with session packages.
  • Lookback offers a free trial (60 days).
  • Lookback is available on iOS and Android.
  • Lookback works with User Interviews.
  • Lookback's main features: Moderated research, Unmoderated research, AI Discover search, Stakeholder interviews, Participant recruitment, Highlight reels.
  • Lookback's website lists SOC 2, GDPR and SSO.
  • We haven't confirmed whether Lookback has a free plan or a public API.

Facts from lookback.com, checked November 14, 2026.

AI summary

The summary writes itself once 5 people have reviewed this tool.

It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

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What we know so far

Main features
Moderated research, Unmoderated research, AI Discover search, Stakeholder interviews, Participant recruitment, Highlight reels
Works with
User Interviews
Platforms
iOS, Android
Free trial
60 days
Security and compliance
SOC 2, GDPR, SSO
Facts only, from the tool's website or its vendor. Opinions come from reviewers. Suggest a correction
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Pricing

Facts from lookback.com, checked November 14, 2026. Prices change, so confirm on their site.
  • Freelance$299As of November 14, 2026Per year. 10 sessions, solo seat, unlimited guests.
  • Team$1,782As of November 14, 2026Per year. 100 sessions, 10 collaborators, unlimited guests.
  • Insights Hub$4,122As of November 14, 2026Per year. 300 sessions, 30 collaborators, priority chat support.
  • EnterpriseCustomAs of November 14, 2026Custom pricing. Unlimited sessions, SSO, custom seat configuration.

How Lookback compares

With other user research tools, on the facts each website lists.

All Lookback alternatives
  • Great QuestionNo reviews yet
    Choose Great Question for
    • Integration with Salesforce, Slack or Figma
    • HIPAA
    Choose Lookback for
    • Integration with User Interviews
    Lookback vs Great Question
  • UUseberryNo reviews yet
    Choose Useberry for
    • Integration with Figma, Zoom or Google Meet
    Choose Lookback for
    • Integration with User Interviews
    • SOC 2 or GDPR
    Lookback vs Useberry
  • CondensNo reviews yet
    Choose Condens for
    • Integration with Zoom, Slack or Claude
    • HIPAA
    Choose Lookback for
    • Integration with User Interviews
    Lookback vs Condens

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