Lookback alternatives

At a glance

We list 10 other user research tools as alternatives to Lookback: Ballpark, Condens, Great Question, Lyssna, Optimal, Outset, Sprig, Useberry, User Interviews and Userlytics.
Lyssna and Useberry have a free plan.
Ballpark works with User Interviews, as Lookback does.

From each tool's own website and from published reviews. Each tool's page says when its facts were checked.

10 alternatives

Listed alphabetically. A tool is ranked by its reviews once it has 3.

Ballpark
Capture quick, high-quality feedback from users.
No reviews yet
Choose it over Lookback for: integration with Figma, Claude or ChatGPT.
Integrations shared with Lookback
User Interviews
Main features
AI interviewer, Figma prototype testing, Website testing
Compare with Lookback
Be the first to review
Condens
Condens centralizes your customer research and keeps every insight backed by evidence.
No reviews yet
Choose it over Lookback for: integration with Zoom, Slack or Claude; HIPAA.
Paid plans from
Lite, $15 per month, 1 contributor included (as of November 14, 2026)
Free trial
15 days
Integrations shared with Lookback
None in common
Main features
Research repository, Automated transcription, AI analysis
Security and compliance
SOC 2, GDPR, HIPAA, SSO
Compare with Lookback
Be the first to review
Great Question
An all-in-one UX research platform to recruit participants, run studies and turn insights into decisions.
No reviews yet
Choose it over Lookback for: integration with Salesforce, Slack or Figma; HIPAA.
Paid plans from
Self-serve, $129 (as of November 14, 2026)
Free trial
14 days
Integrations shared with Lookback
None in common
Main features
AI-moderated interviews, Participant recruitment, Evidence-backed insights
Security and compliance
SOC 2, GDPR, HIPAA, SSO
Compare with Lookback
Be the first to review
Lyssna
Usability testing, surveys, interviews, and recruitment in one place.
No reviews yet
Choose it over Lookback for: integration with Figma, Zoom or Microsoft Teams.
Free plan
Yes
Paid plans from
Growth, $166 per month (as of November 14, 2026)
Integrations shared with Lookback
None in common
Main features
Card sorting, Prototype testing, User interviews
Security and compliance
SOC 2, GDPR, SSO
Compare with Lookback
Be the first to review
Optimal
A user research platform giving everyone on your team the tools to ship faster and decide with confidence.
No reviews yet
Choose it over Lookback for: integration with Figma, Slack or Zoom; ISO 27001.
Paid plans from
Starter, $199 per month, billed annually (as of November 14, 2026)
Free trial
Yes
Integrations shared with Lookback
None in common
Main features
Prototype testing, Card sorting, Tree testing
Security and compliance
SOC 2, ISO 27001, GDPR, SSO
Compare with Lookback
Be the first to review
Outset
An AI-moderated research platform with the depth of interviews at the scale of a survey.
No reviews yet
Choose it over Lookback for: HIPAA.
Main features
AI-moderated interviews, Instant synthesis and analysis, Participant recruitment
Security and compliance
SOC 2, GDPR, HIPAA, SSO
Compare with Lookback
Be the first to review
Sprig
Enterprise surveys powered by agents.
No reviews yet
Choose it over Lookback for: Web; HIPAA.
Platforms
Web, iOS, Android
Main features
AI study design, Adaptive surveys, Statistical analysis
Security and compliance
SOC 2, HIPAA
Be the first to review
Useberry
A remote UX research platform for moderated and unmoderated testing of websites, designs and prototypes.
No reviews yet
Choose it over Lookback for: integration with Figma, Zoom or Google Meet.
Free plan
Yes
Paid plans from
Growth, €83 per month, billed yearly (as of November 14, 2026)
Integrations shared with Lookback
None in common
Main features
Research methods, Live user interviews, Participant recruitment
Security and compliance
SSO
Compare with Lookback
Be the first to review
User Interviews
Find participants from our panel, your panel, or both.
No reviews yet
Choose it over Lookback for: integration with Zoom, Qualtrics or SurveyMonkey.
Paid plans from
Essential, $41 per session, billed annually (as of November 14, 2026)
Free trial
Yes
Integrations shared with Lookback
None in common
Main features
Audience targeting, Screener surveys, Scheduling automation
Security and compliance
SOC 2, GDPR, SSO
Compare with Lookback
Be the first to review
Userlytics
Userlytics combines real human user testing with AI-powered analysis.
No reviews yet
Choose it over Lookback for: ISO 27001.
Paid plans from
Premium, $699 per month, paid annually (as of November 14, 2026)
Main features
AI moderation, Global participant panel, Website, app and prototype testing
Security and compliance
ISO 27001, GDPR, SSO
Compare with Lookback
Be the first to review

People who moved on from Lookback

From reviews of other tools that say they used Lookback before.

No reviewer has said they switched from Lookback yet.

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At a glance

We list 10 other user research tools as alternatives to Lookback: Ballpark, Condens, Great Question, Lyssna, Optimal, Outset, Sprig, Useberry, User Interviews and Userlytics.

Lyssna and Useberry have a free plan.

Ballpark works with User Interviews, as Lookback does.

From each tool's own website and from published reviews. Each tool's page says when its facts were checked.