Custify alternatives

At a glance

We list 6 other customer success tools as alternatives to Custify: Akita, ChurnZero, Gainsight, Planhat, Staircase AI and Vitally.
ChurnZero, Planhat and Vitally work with HubSpot, as Custify does.
ChurnZero and Vitally work with Salesforce, as Custify does.

From each tool's own website and from published reviews. Each tool's page says when its facts were checked.

6 alternatives

Listed alphabetically. A tool is ranked by its reviews once it has 3.

Akita
Customer success software to monitor account health and customer data, lower churn and increase revenue.
No reviews yet
No checked fact sets it apart from Custify yet.
Paid plans from
Small Teams, $49 per month (as of November 13, 2026)
Free trial
14 days
Integrations shared with Custify
Intercom, Segment
Main features
Customer segmentation, Task management, Customer health scores
Security and compliance
GDPR
Compare with Custify
Be the first to review
ChurnZero
An AI platform and partner for customer growth.
No reviews yet
Choose it over Custify for: integration with NetSuite, Slack or Microsoft Teams; SSO.
Integrations shared with Custify
HubSpot, Salesforce
Main features
Ask Kit AI assistant, AI CSM, Call coaching
Security and compliance
SSO
Compare with Custify
Be the first to review
Gainsight
Customer success software that gives your teams and AI agents the context to act at the right moment.
No reviews yet
Choose it over Custify for: integration with Slack, Zendesk or Jira.
Platforms
Web
Integrations shared with Custify
None in common
Main features
Customer 360, Health scorecards, Playbooks and success plans
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Be the first to review
Planhat
Bring your people and agents together to turn shared commercial knowledge into exceptional customer outcomes.
No reviews yet
Choose it over Custify for: integration with Zendesk or Jira; SOC 2 or SSO.
Integrations shared with Custify
HubSpot
Main features
Pipeline management, Email sequencing, Forecasting
Security and compliance
SOC 2, ISO 27001, GDPR, SSO
Be the first to review
Staircase AI
AI built to catch the signals your team can't see in customer conversations.
No reviews yet
Choose it over Custify for: integration with Slack, Zendesk or Gong.
Integrations shared with Custify
None in common
Main features
Expansion signals, Relationship mapping, Renewal risk actions
Security and compliance
ISO 27001
Compare with Custify
Be the first to review
Vitally
An all-in-one customer success platform with AI-driven insights and automation.
No reviews yet
Choose it over Custify for: integration with Slack or Zendesk; SSO.
Free trial
Yes
Integrations shared with Custify
HubSpot, Salesforce, Intercom, Stripe
Main features
AI assistant Quin, Powerful automation, Dynamic health scores
Security and compliance
SSO
Compare with Custify
Be the first to review

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From reviews of other tools that say they used Custify before.

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At a glance

We list 6 other customer success tools as alternatives to Custify: Akita, ChurnZero, Gainsight, Planhat, Staircase AI and Vitally.

ChurnZero, Planhat and Vitally work with HubSpot, as Custify does.

ChurnZero and Vitally work with Salesforce, as Custify does.

From each tool's own website and from published reviews. Each tool's page says when its facts were checked.