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HelpDocs

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Knowledge base software that deflects support tickets with AI.

Facts from helpdocs.io, checked November 13, 2026.

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At a glance

HelpDocs is listed under Knowledge bases, alongside Document360, Guru and HelpSite.
HelpDocs' lowest paid plan is Sprout at $129 per month, $99 billed annually, as of November 13, 2026.
HelpDocs offers a free trial (14 days).
HelpDocs works with Slack, Claude and ChatGPT.
HelpDocs' main features: HelpDocs AI, Lighthouse widget, MCP server.
HelpDocs' website lists GDPR and SSO.
We haven't confirmed whether HelpDocs has a free plan or a public API.

Facts from helpdocs.io, checked November 13, 2026.

AI summary

The summary writes itself once 5 people have reviewed this tool.

It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

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What we know so far

Main features: HelpDocs AI, Lighthouse widget, MCP server
Works with: Slack, Claude, ChatGPT
Free trial: 14 days
Security and compliance: GDPR, SSO

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Pricing

Facts from helpdocs.io, checked November 13, 2026. Prices change, so confirm on their site.

Sprout$129As of November 13, 2026Per month, $99 billed annually. 5 editors, 1,000 AI credits per month, 3 languages.
Bloom$299As of November 13, 2026Per month, $239 billed annually. 15 editors, 5,000 AI credits per month, advanced permissioning, audit trail.
Harvest$499As of November 13, 2026Per month, $399 billed annually. 25 editors, 10,000 AI credits per month, SAML and OIDC SSO.

How HelpDocs compares

With other knowledge bases tools, on the facts each website lists.

All HelpDocs alternatives

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ProProfs Knowledge BaseNo reviews yet
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