At a glance
- Document360 is listed under Knowledge bases, alongside Guru, HelpDocs and HelpSite.
- Document360 works with Zendesk, Slack, Intercom, Salesforce, GitHub and others.
- Document360's main features: AI search, AI chatbot, AI writing agent, Custom workflow builder, MCP server.
- Document360's website lists SOC 2, ISO 27001 and GDPR.
- Document360 has a public API.
- We haven't confirmed whether Document360 has a free plan.
Facts from document360.com, checked November 13, 2026.
AI summary
The summary writes itself once 5 people have reviewed this tool.
It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.
Reviews needed for a summary0 of 5
