Document360 alternatives

At a glance

We list 7 other knowledge bases tools as alternatives to Document360: Guru, HelpDocs, HelpSite, KnowledgeOwl, ProProfs Knowledge Base, Slab and Tettra.
ProProfs Knowledge Base and Slab have a free plan.
Guru, HelpDocs, ProProfs Knowledge Base, Slab and Tettra work with Slack, as Document360 does.
Guru, HelpSite, KnowledgeOwl and ProProfs Knowledge Base work with Zendesk, as Document360 does.

From each tool's own website and from published reviews. Each tool's page says when its facts were checked.

7 alternatives

Listed alphabetically. A tool is ranked by its reviews once it has 3.

Guru
Structures, governs, and continuously improves your company's knowledge
No reviews yet
Choose it over Document360 for: integration with Microsoft Teams, Confluence or SharePoint; HIPAA or SSO.
Platforms
Chrome extension, Slack, Microsoft Teams, API
Integrations shared with Document360
Zendesk, Slack, Salesforce
Main features
Knowledge Agents, AI search grounded in governed knowledge, Verification workflows
Security and compliance
SOC 2, GDPR, HIPAA, SSO
Be the first to review
HelpDocs
Knowledge base software that deflects support tickets with AI.
No reviews yet
Choose it over Document360 for: integration with Claude or ChatGPT; SSO.
Paid plans from
Sprout, $129 per month, $99 billed annually (as of November 13, 2026)
Free trial
14 days
Integrations shared with Document360
Slack
Main features
HelpDocs AI, Lighthouse widget, MCP server
Security and compliance
GDPR, SSO
Compare with Document360
Be the first to review
HelpSite
Simple, AI-searchable knowledge-base software for public help centers, private SOPs.
No reviews yet
Choose it over Document360 for: integration with Claude or Google Drive.
Free trial
14 days
Integrations shared with Document360
Zendesk
Main features
AI KB Generator, AI chatbot, Private internal KB
Compare with Document360
Be the first to review
KnowledgeOwl
Create and share internal and external knowledge and documentation easily in one platform.
No reviews yet
Choose it over Document360 for: integration with Confluence; HIPAA or SSO.
Paid plans from
Basic, $100 per month (as of November 13, 2026)
Integrations shared with Document360
Zendesk, Salesforce, Freshdesk
Main features
AI chatbot, Semantic search, Unlimited nested categories
Security and compliance
GDPR, HIPAA, SSO
Compare with Document360
Be the first to review
ProProfs Knowledge Base
AI knowledge base software for customer help centers and internal employee knowledge bases.
No reviews yet
Choose it over Document360 for: integration with Google Analytics; HIPAA or SSO.
Free plan
Yes
Paid plans from
Essentials, $49 per author per month (as of November 14, 2026)
Integrations shared with Document360
Zendesk, Slack, Salesforce, Freshdesk
Main features
AI writer, AI search assistant, AI translation
Security and compliance
GDPR, HIPAA, SSO
Compare with Document360
Be the first to review
Slab
Easily create, organize, and discover knowledge for your entire organization
No reviews yet
Choose it over Document360 for: integration with Google Workspace, Asana or Okta; SSO.
Free plan
Yes
Paid plans from
Startup, $6.67 per user per month, billed annually (as of October 20, 2026)
Platforms
macOS, Windows, Chrome extension, API
Integrations shared with Document360
Slack, GitHub
Main features
Topics, Unified Search, Verification
Security and compliance
SOC 2, GDPR, SSO
Be the first to review
Tettra
Stop answering repetitive questions in Slack with an AI-powered knowledge base
No reviews yet
Choose it over Document360 for: SSO.
Paid plans from
Scaling, $8 per user per month, billed yearly (as of October 23, 2026)
Platforms
Slack, API
Integrations shared with Document360
Slack, GitHub
Main features
AI answers, Verification, Page requests
Security and compliance
SSO
Be the first to review

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At a glance

We list 7 other knowledge bases tools as alternatives to Document360: Guru, HelpDocs, HelpSite, KnowledgeOwl, ProProfs Knowledge Base, Slab and Tettra.

ProProfs Knowledge Base and Slab have a free plan.

Guru, HelpDocs, ProProfs Knowledge Base, Slab and Tettra work with Slack, as Document360 does.

Guru, HelpSite, KnowledgeOwl and ProProfs Knowledge Base work with Zendesk, as Document360 does.

From each tool's own website and from published reviews. Each tool's page says when its facts were checked.