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ProProfs Knowledge Base

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AI knowledge base software for customer help centers and internal employee knowledge bases.

  • Free plan
  • Per author, monthly or annual
Facts from proprofskb.com, checked November 14, 2026.
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At a glance

  • ProProfs Knowledge Base is listed under Knowledge bases, alongside Document360, Guru and HelpDocs.
  • ProProfs Knowledge Base has a free plan.
  • ProProfs Knowledge Base's lowest paid plan is Essentials at $49 per author per month, as of November 14, 2026.
  • ProProfs Knowledge Base's pricing model: per author, monthly or annual.
  • ProProfs Knowledge Base works with Zendesk, Freshdesk, Salesforce, Google Analytics and Slack.
  • ProProfs Knowledge Base's main features: AI writer, AI search assistant, AI translation, AI style guides, AI guide creator, Public and private sites.
  • ProProfs Knowledge Base's website lists GDPR, HIPAA and SSO.
  • ProProfs Knowledge Base has a public API.

Facts from proprofskb.com, checked November 14, 2026.

AI summary

The summary writes itself once 5 people have reviewed this tool.

It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

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What we know so far

Main features
AI writer, AI search assistant, AI translation, AI style guides, AI guide creator, Public and private sites
Works with
Zendesk, Freshdesk, Salesforce, Google Analytics, Slack
Free plan
Yes
Security and compliance
GDPR, HIPAA, SSO
Public API
Yes
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Pricing

Facts from proprofskb.com, checked November 14, 2026. Prices change, so confirm on their site.
  • Free$0As of November 14, 2026Free plan. 1 author and up to 25 pages.
  • Essentials$49As of November 14, 2026Per author per month. 1 site and 300 pages with AI writing and search.
  • Business$69As of November 14, 2026Per author per month. 3 sites and 500 pages with AI reports and guide creation.
  • Business Complete Elite$79As of November 14, 2026Per author per month, annual plans only. Unlimited authors, sites and pages.

How ProProfs Knowledge Base compares

With other knowledge bases tools, on the facts each website lists.

All ProProfs Knowledge Base alternatives
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    ProProfs Knowledge Base vs Document360
  • HelpDocsNo reviews yet
    Choose HelpDocs for
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    • Integration with Zendesk, Freshdesk or Salesforce
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    ProProfs Knowledge Base vs HelpDocs
  • HelpSiteNo reviews yet
    Choose HelpSite for
    • Integration with Claude or Google Drive
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    • Integration with Freshdesk, Salesforce or Google Analytics
    ProProfs Knowledge Base vs HelpSite

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