At a glance
- SysAid is listed under IT service management, alongside Alloy Software, AssetSonar and Atera.
- SysAid's lowest paid plan is Professional at $59 per agent per month, billed annually, as of November 13, 2026.
- SysAid is available on Microsoft Teams and Slack.
- SysAid works with Microsoft 365, Google Workspace, Okta, Workato and Salesforce.
- SysAid's main features: Incident management, Prebuilt AI agents, Asset management and CMDB, Workflow designer, Copilot chatbot, SLA management.
- SysAid's website lists SOC 2, ISO 27001, GDPR and SSO.
- SysAid has a public API.
- We haven't confirmed whether SysAid has a free plan.
Facts from sysaid.com, checked November 13, 2026.
The summary writes itself once 5 people have reviewed this tool.
It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.


