At a glance
- Ivanti ITSM is listed under IT service management, alongside Alloy Software, AssetSonar and Atera.
- Ivanti ITSM works with Workday, Jira, Okta, Slack and Salesforce.
- Ivanti ITSM's main features: Generative AI summarization, Intelligent ticket classification, AI knowledge article generation, Virtual agent self-service, No-code workflow design, IT asset management.
- Ivanti ITSM's website lists SOC 2 and ISO 27001.
- Ivanti ITSM can be self-hosted.
- We haven't confirmed whether Ivanti ITSM has a free plan or a public API.
Facts from ivanti.com, checked November 14, 2026.
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