Ivanti ITSM alternatives

At a glance

We list 12 other IT service management tools as alternatives to Ivanti ITSM: Alloy Software, AssetSonar, Atera, InvGate, Jira Service Management, ServiceDesk Plus, Siit, Spiceworks Cloud Help Desk, SuperOps, SysAid, TOPdesk and Xurrent.
Jira Service Management and Spiceworks Cloud Help Desk have a free plan.
AssetSonar, InvGate, Jira Service Management, Siit, SuperOps and TOPdesk work with Slack, as Ivanti ITSM does.
AssetSonar, InvGate, Siit, SuperOps and SysAid work with Okta, as Ivanti ITSM does.

From each tool's own website and from published reviews. Each tool's page says when its facts were checked.

12 alternatives

Listed alphabetically. A tool is ranked by its reviews once it has 3.

Alloy Software
The AI-powered ITSM and ITAM solution for managing IT services and assets without endless implementations.
No reviews yet
Choose it over Ivanti ITSM for: integration with Zapier or Microsoft Teams.
Paid plans from
Alloy Navigator Explorer, $19 per technician per month, billed annually (as of November 14, 2026)
Free trial
30 days
Platforms
Cloud, On-premises, iOS and Android
Integrations shared with Ivanti ITSM
None in common
Main features
Incident management, Change management, Self-service portal
Security and compliance
SOC 2
Compare with Ivanti ITSM
Be the first to review
AssetSonar
AssetSonar connects assets, users, software, tickets, patches, and workflows into one connected IT system.
No reviews yet
Choose it over Ivanti ITSM for: integration with Microsoft Intune, Jamf or Zendesk; SSO.
Paid plans from
ITAM, $0.75 per asset per month, billed annually (as of November 14, 2026)
Free trial
Yes
Integrations shared with Ivanti ITSM
Jira, Okta, Slack
Main features
Request management, IT asset discovery, Software asset management
Security and compliance
SSO
Compare with Ivanti ITSM
Be the first to review
Atera
Manage tickets, devices, patching, and security in one platform, with AI agents that resolve incidents.
No reviews yet
Choose it over Ivanti ITSM for: integration with Acronis, Bitdefender or IT-Glue.
Free trial
Yes
Integrations shared with Ivanti ITSM
None in common
Main features
Remote monitoring and management, Ticketing and service desk, Patch management
Security and compliance
ISO 27001
Compare with Ivanti ITSM
Be the first to review
InvGate
No-code service and asset management solutions for IT operations.
No reviews yet
Choose it over Ivanti ITSM for: integration with Microsoft Teams or Zapier; GDPR or SSO.
Paid plans from
Pro, $500 per agent per year (as of November 13, 2026)
Integrations shared with Ivanti ITSM
Jira, Okta, Slack
Main features
Ticket management, Self-service portal, Workflow builder
Security and compliance
SOC 2, GDPR, SSO
Compare with Ivanti ITSM
Be the first to review
Jira Service Management
Unite teams on a single AI-powered platform to deliver service at scale.
No reviews yet
Choose it over Ivanti ITSM for: integration with Microsoft Teams or Zoom; SSO.
Free plan
Yes
Paid plans from
Standard, $21.50 per agent per month (as of October 29, 2026)
Free trial
14 days
Platforms
Mobile app
Integrations shared with Ivanti ITSM
Slack
Main features
Incident management, Change management, Asset and configuration management
Security and compliance
SSO
Be the first to review
ServiceDesk Plus
AI-driven unified service management platform for the digital enterprise.
No reviews yet
Choose it over Ivanti ITSM for: integration with ChatGPT or Microsoft Copilot.
Integrations shared with Ivanti ITSM
None in common
Main features
Incident management, Self-service portal, SLA management
Compare with Ivanti ITSM
Be the first to review
Siit
Siit is the AI Service Desk for IT and internal operations that unifies data to automate business processes.
No reviews yet
Choose it over Ivanti ITSM for: integration with Jira Service Management or Jamf; GDPR or SSO.
Paid plans from
Essentials, $23 per admin per month, billed annually (as of November 14, 2026)
Free trial
14 days
Platforms
Slack, Microsoft Teams
Integrations shared with Ivanti ITSM
Okta, Slack
Main features
AI agents, Workflow automation, Service catalog
Security and compliance
SOC 2, GDPR, SSO
Compare with Ivanti ITSM
Be the first to review
Spiceworks Cloud Help Desk
A help desk that saves time and keeps your IT team focused.
No reviews yet
Choose it over Ivanti ITSM for: integration with Power BI Desktop or Inventory Online.
Free plan
Yes
Platforms
iOS, Android
Integrations shared with Ivanti ITSM
None in common
Main features
Custom web portal, Ticket routing, Ticket rules
Be the first to review
SuperOps
The autonomous endpoint management platform for IT teams and MSPs.
No reviews yet
Choose it over Ivanti ITSM for: integration with Splashtop or TeamViewer; GDPR or SSO.
Free trial
Yes
Platforms
Windows, macOS, Linux
Integrations shared with Ivanti ITSM
Okta, Slack
Main features
Endpoint management, Patch management, Ticketing and help desk
Security and compliance
GDPR, SSO
Be the first to review
SysAid
Enterprise ITSM with agentic AI that resolves incidents, fulfills requests, and acts on its own.
No reviews yet
Choose it over Ivanti ITSM for: integration with Microsoft 365, Google Workspace or Workato; GDPR or SSO.
Paid plans from
Professional, $59 per agent per month, billed annually (as of November 13, 2026)
Platforms
Microsoft Teams, Slack
Integrations shared with Ivanti ITSM
Okta, Salesforce
Main features
Incident management, Prebuilt AI agents, Asset management and CMDB
Security and compliance
SOC 2, ISO 27001, GDPR, SSO
Compare with Ivanti ITSM
Be the first to review
TOPdesk
A service management platform built for multiple departments, with EU data residency and AI with guardrails.
No reviews yet
Choose it over Ivanti ITSM for: integration with Microsoft Teams, Power BI or Azure DevOps; GDPR or SSO.
Paid plans from
Essential, £51 per agent per month (as of November 13, 2026)
Integrations shared with Ivanti ITSM
Slack, Salesforce
Main features
Incident management, Self-service portal, Knowledge base
Security and compliance
SOC 2, GDPR, SSO
Compare with Ivanti ITSM
Be the first to review
Xurrent
AI-powered service and operations management, built for the modern enterprise.
No reviews yet
Choose it over Ivanti ITSM for: integration with Datadog, GitHub or Bitbucket; GDPR.
Integrations shared with Ivanti ITSM
Jira
Main features
Service desk, Sera AI agents, Incident management
Security and compliance
SOC 2, ISO 27001, GDPR
Compare with Ivanti ITSM
Be the first to review

People who moved on from Ivanti ITSM

From reviews of other tools that say they used Ivanti ITSM before.

No reviewer has said they switched from Ivanti ITSM yet.

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At a glance

We list 12 other IT service management tools as alternatives to Ivanti ITSM: Alloy Software, AssetSonar, Atera, InvGate, Jira Service Management, ServiceDesk Plus, Siit, Spiceworks Cloud Help Desk, SuperOps, SysAid, TOPdesk and Xurrent.

Jira Service Management and Spiceworks Cloud Help Desk have a free plan.

AssetSonar, InvGate, Jira Service Management, Siit, SuperOps and TOPdesk work with Slack, as Ivanti ITSM does.

AssetSonar, InvGate, Siit, SuperOps and SysAid work with Okta, as Ivanti ITSM does.

From each tool's own website and from published reviews. Each tool's page says when its facts were checked.