askusers
Sign inReviewWrite a review
askusers
Sign inReviewWrite a review
Home/Customer support/Help desk
SC

Spiceworks Cloud Help Desk

Not claimed yet. Is this your tool?

A help desk that saves time and keeps your IT team focused.

  • Free plan
  • iOS, Android
Facts from spiceworks.com, checked November 14, 2026.
Be the first to reviewVisit website
?
No rating yetA rating appears once 3 people have reviewed it. We'd rather show nothing than a number you can't trust.
Reviews needed for a rating0 of 3
Write the first reviewOnly your first name and last initial are shown.

At a glance

  • Spiceworks Cloud Help Desk is listed under Help desk, alongside Chatwoot, Crisp and Dixa.
  • Spiceworks Cloud Help Desk has a free plan.
  • Spiceworks Cloud Help Desk is available on iOS and Android.
  • Spiceworks Cloud Help Desk works with Power BI Desktop and Inventory Online.
  • Spiceworks Cloud Help Desk's main features: Custom web portal, Ticket routing, Ticket rules, Knowledge base, Custom reporting.
  • We haven't confirmed whether Spiceworks Cloud Help Desk has a public API.

Facts from spiceworks.com, checked November 14, 2026.

AI summary

The summary writes itself once 5 people have reviewed this tool.

It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

Reviews needed for a summary0 of 5
askusers.
CategoriesContent policyFor vendorsTermsPrivacyReviews API

What we know so far

Main features
Custom web portal, Ticket routing, Ticket rules, Knowledge base, Custom reporting
Works with
Power BI Desktop, Inventory Online
Platforms
iOS, Android
Free plan
Yes
Facts only, from the tool's website or its vendor. Opinions come from reviewers. Suggest a correction
Reviews: 0

Nobody has reviewed this yet. Yours could be the first.

The first review is the one everyone reads. We'll guide you through six short questions.

  • What do you actually use it for?
  • What works well?
  • What doesn't, and does it bother you?
  • What did you use before, and why did you switch?
  • How long have you been using it?
  • Who would you recommend it to?
Write the first review

Know someone who uses it?

Send them this page. One honest review helps everyone who comes after.

Questions

Answered by people who have reviewed Spiceworks Cloud Help Desk.

No questions yet. Ask the first one.

Have a question about Spiceworks Cloud Help Desk?

Nobody has reviewed it yet. Once someone does, they can answer, and we'll email you.

Sign in to ask

How Spiceworks Cloud Help Desk compares

With other help desk tools, on the facts each website lists.

All Spiceworks Cloud Help Desk alternatives
  • FreshdeskNo reviews yet
    Choose Freshdesk for
    • API
    • Integration with Slack, Shopify or Salesforce
    Choose Spiceworks Cloud Help Desk for
    • iOS or Android
    • Integration with Power BI Desktop or Inventory Online
    Spiceworks Cloud Help Desk vs Freshdesk
  • ZammadNo reviews yet
    Choose Zammad for
    • Web
    • Integration with Microsoft Teams, GitHub or GitLab
    Choose Spiceworks Cloud Help Desk for
    • iOS or Android
    • Integration with Power BI Desktop or Inventory Online
    Spiceworks Cloud Help Desk vs Zammad
  • ZendeskNo reviews yet
    Choose Zendesk for
    • Web or API
    • Integration with Microsoft Teams, Klaviyo or Simplesat
    Choose Spiceworks Cloud Help Desk for
    • iOS or Android
    • Integration with Power BI Desktop or Inventory Online
    Spiceworks Cloud Help Desk vs Zendesk

Is Spiceworks Cloud Help Desk yours?

Confirm an email at spiceworks.com to reply to reviews, invite your customers, keep your facts and prices current, and hear about new reviews. Claiming never changes your rating or hides anyone else's review.

Claim this profile
Be the first to review
Write the first review