At a glance
- Zoho CRM is listed under CRM, alongside Attio, Close and folk.
- Zoho CRM has a free plan.
- Zoho CRM's pricing model: per user, monthly.
- Zoho CRM offers a free trial (15 days).
- Zoho CRM is available on Web and API.
- Zoho CRM's main features: Workflows & assignment rules, AI agents, Cadences, Sales forecasting, Journey orchestration, Territory management.
- Zoho CRM's website lists ISO 27001, GDPR and HIPAA.
- Zoho CRM has a public API.
Facts from zoho.com, checked October 20, 2026.
The summary writes itself once 5 people have reviewed this tool.
It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

