At a glance
- 8x8 is listed under Contact center platforms, alongside Amazon Connect Customer, Avaya Infinity and CallHippo.
- 8x8 is available on Microsoft Teams.
- 8x8 works with Microsoft Teams, Pipedrive, NetSuite, ServiceNow and Google Workspace.
- 8x8's main features: Omnichannel routing, Agent assist, Workforce engagement management, Communications APIs, AI meeting summaries.
- We haven't confirmed whether 8x8 has a free plan or a public API.
Facts from 8x8.com, checked November 14, 2026.
AI summary
The summary writes itself once 5 people have reviewed this tool.
It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.
Reviews needed for a summary0 of 5
