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Crisp

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The AI customer support platform, built for every company

  • Free plan
  • Per workspace, monthly
  • Web, macOS, Windows, iOS, Android, API
Facts from crisp.chat, checked October 20, 2026.
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At a glance

  • Crisp is listed under Help desk, alongside Featurebase, Freshdesk and Front.
  • Crisp has a free plan.
  • Crisp's lowest paid plan is Mini at $45 per workspace per month, as of October 20, 2026.
  • Crisp's pricing model: per workspace, monthly.
  • Crisp offers a free trial (14 days).
  • Crisp is available on Web, macOS, Windows, iOS, Android and API.
  • Crisp works with Shopify, WordPress, WooCommerce, Zapier, Make and others.
  • Crisp's main features: AI Agent, Shared inbox, Chat widget, Knowledge base, Support CRM, Support analytics.
  • Crisp has a public API.

Facts from crisp.chat, checked October 20, 2026.

AI summary

The summary writes itself once 5 people have reviewed this tool.

It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

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What we know so far

Main features
AI Agent, Shared inbox, Chat widget, Knowledge base, Support CRM, Support analytics
Works with
Shopify, WordPress, WooCommerce, Zapier, Make, Segment, Jira Service Management, Magento, Cloudflare, n8n
Platforms
Web, macOS, Windows, iOS, Android, API
Free plan
Yes
Free trial
14 days
Public API
Yes
Facts only, from the tool's website or its vendor. Opinions come from reviewers. Suggest a correction
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Pricing

Facts from crisp.chat, checked October 20, 2026. Prices change, so confirm on their site.
  • Free$0As of October 20, 2026$ 0
  • Mini$45As of October 20, 2026Per workspace per month. 4 seats, a shared email inbox and $5 of AI credits.
  • Essentials$95As of October 20, 2026Per workspace per month. 10 seats, an omnichannel inbox, a knowledge base and $25 of AI credits.
  • Plus$295As of October 20, 2026Per workspace per month. 20+ seats, ticketing, white labelling and $75 of AI credits.

How Crisp compares

With other help desk tools, on the facts each website lists.

All Crisp alternatives
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    • Integration with Shopify, WordPress or WooCommerce
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  • Zoho DeskNo reviews yet
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