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HubSpot Service Hub

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Customer service software powered by AI to scale support and drive customer retention.

  • Free plan
  • Per seat, monthly
Facts from hubspot.com, checked October 28, 2026.
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At a glance

  • HubSpot Service Hub is listed under Help desk, alongside Chatwoot, Crisp and Featurebase.
  • HubSpot Service Hub has a free plan.
  • HubSpot Service Hub's lowest paid plan is Starter at $10 per seat per month, as of October 28, 2026.
  • HubSpot Service Hub's pricing model: per seat, monthly.
  • HubSpot Service Hub offers a free trial (14 days).
  • HubSpot Service Hub works with Jira, SurveyMonkey, Facebook Messenger and Salesforce.
  • HubSpot Service Hub's main features: Help desk workspace, Call tracking, SLA management, Service analytics, Knowledge base, AI customer agent.
  • We haven't confirmed whether HubSpot Service Hub has a public API.

Facts from hubspot.com, checked October 28, 2026.

AI summary

The summary writes itself once 5 people have reviewed this tool.

It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

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What we know so far

Main features
Help desk workspace, Call tracking, SLA management, Service analytics, Knowledge base, AI customer agent
Works with
Jira, SurveyMonkey, Facebook Messenger, Salesforce
Free plan
Yes
Free trial
14 days
Facts only, from the tool's website or its vendor. Opinions come from reviewers. Suggest a correction
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Pricing

Facts from hubspot.com, checked October 28, 2026. Prices change, so confirm on their site.
  • Free$0As of October 28, 2026Per month. Contact management, ticketing and team email.
  • Starter$10As of October 28, 2026Per seat per month. Simple ticket automation, multiple ticket pipelines and live chat.
  • Professional$100As of October 28, 2026Per seat per month. Help desk workspace, customer success workspace, customer agent and knowledge base.
  • Enterprise$150As of October 28, 2026Per seat per month. Skill-based routing, conditional SLAs and customer journey analytics.

How HubSpot Service Hub compares

With other help desk tools, on the facts each website lists.

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