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Chatwoot

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AI-powered, open-source customer support for live chat, email, WhatsApp, and social.

  • Free plan
  • Per agent, monthly
  • Web
Facts from chatwoot.com, checked October 28, 2026.
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At a glance

  • Chatwoot is listed under Help desk, alongside Crisp, Featurebase and Freshdesk.
  • Chatwoot has a free plan.
  • Chatwoot's lowest paid plan is Startups at $19 per agent per month, as of October 28, 2026.
  • Chatwoot's pricing model: per agent, monthly.
  • Chatwoot offers a free trial (15 days).
  • Chatwoot is available on Web.
  • Chatwoot works with Slack, Linear and Stripe.
  • Chatwoot's main features: Captain AI agent, Voice calls, Help center.
  • Chatwoot's website lists SOC 2 and SSO.
  • Chatwoot has a public API.

Facts from chatwoot.com, checked October 28, 2026.

AI summary

The summary writes itself once 5 people have reviewed this tool.

It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

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What we know so far

Main features
Captain AI agent, Voice calls, Help center
Works with
Slack, Linear, Stripe
Platforms
Web
Free plan
Yes
Free trial
15 days
Security and compliance
SOC 2, SSO
Public API
Yes
Facts only, from the tool's website or its vendor. Opinions come from reviewers. Suggest a correction
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Pricing

Facts from chatwoot.com, checked October 28, 2026. Prices change, so confirm on their site.
  • Hacker$0As of October 28, 2026Per agent per month. Up to 2 agents, 500 conversations per month, live chat only.
  • Startups$19As of October 28, 2026Per agent per month. Unlimited conversations, all channels, 300 Captain AI credits.
  • Business$39As of October 28, 2026Per agent per month. Adds voice, teams, automation rules and 500 Captain AI credits.
  • Enterprise$99As of October 28, 2026Per agent per month. Adds SSO / SAML, audit logs and 800 Captain AI credits.

How Chatwoot compares

With other help desk tools, on the facts each website lists.

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