At a glance
- Gorgias is listed under Help desk, alongside Crisp, Featurebase and Freshdesk.
- Gorgias is available on API.
- Gorgias works with Shopify, Klaviyo, Recharge, Yotpo, Loop Returns and others.
- Gorgias's main features: AI Agent, Omnichannel inbox, Native Shopify integration, In-conversation actions, Revenue attribution reporting.
- Gorgias's website lists SOC 2, HIPAA and SSO.
- Gorgias has a public API.
- We haven't confirmed whether Gorgias has a free plan.
Facts from gorgias.com, checked October 20, 2026.
The summary writes itself once 5 people have reviewed this tool.
It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

