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Gorgias

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Bring your support team, customer data, workflows, and AI Agent together in one platform

  • API
Facts from gorgias.com, checked October 20, 2026.
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At a glance

  • Gorgias is listed under Help desk, alongside Crisp, Featurebase and Freshdesk.
  • Gorgias is available on API.
  • Gorgias works with Shopify, Klaviyo, Recharge, Yotpo, Loop Returns and others.
  • Gorgias's main features: AI Agent, Omnichannel inbox, Native Shopify integration, In-conversation actions, Revenue attribution reporting.
  • Gorgias's website lists SOC 2, HIPAA and SSO.
  • Gorgias has a public API.
  • We haven't confirmed whether Gorgias has a free plan.

Facts from gorgias.com, checked October 20, 2026.

AI summary

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It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

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What we know so far

Main features
AI Agent, Omnichannel inbox, Native Shopify integration, In-conversation actions, Revenue attribution reporting
Works with
Shopify, Klaviyo, Recharge, Yotpo, Loop Returns, Attentive, Aircall, Postscript, Facebook, TikTok Shop
Platforms
API
Security and compliance
SOC 2, HIPAA, SSO
Public API
Yes
Facts only, from the tool's website or its vendor. Opinions come from reviewers. Suggest a correction
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How Gorgias compares

With other help desk tools, on the facts each website lists.

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