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Trengo

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WhatsApp, email, live chat, social and voice in one shared inbox, with AI handling repetitive questions.

Facts from trengo.com, checked October 28, 2026.
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At a glance

  • Trengo is listed under Help desk, alongside Chatwoot, Crisp and Featurebase.
  • Trengo's lowest paid plan is Boost at €299 per month billed annually, as of October 28, 2026.
  • Trengo offers a free trial (length not stated).
  • Trengo works with Shopify, WooCommerce, HubSpot, Salesforce and Pipedrive.
  • Trengo's main features: Omnichannel inbox, WhatsApp Business API, Conversation labels.
  • Trengo's website lists GDPR.
  • We haven't confirmed whether Trengo has a free plan or a public API.

Facts from trengo.com, checked October 28, 2026.

AI summary

The summary writes itself once 5 people have reviewed this tool.

It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

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What we know so far

Main features
Omnichannel inbox, WhatsApp Business API, Conversation labels
Works with
Shopify, WooCommerce, HubSpot, Salesforce, Pipedrive
Free trial
Yes
Security and compliance
GDPR
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Pricing

Facts from trengo.com, checked October 28, 2026. Prices change, so confirm on their site.
  • Boost€299As of October 28, 2026Per month billed annually. 10 users included. 6,000 conversations per year.
  • Pro€499As of October 28, 2026Per month billed annually. 20 users included. 18,000 conversations per year.
  • EnterpriseCustomAs of October 28, 2026Custom users and conversations. Advanced security and dedicated support.

How Trengo compares

With other help desk tools, on the facts each website lists.

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