At a glance
- Hiver is listed under Help desk, alongside Crisp, Featurebase and Freshdesk.
- Hiver's lowest paid plan is Growth at $25 per user per month, billed annually, as of October 23, 2026.
- Hiver's pricing model: per user, monthly.
- Hiver is available on Web, iOS, Android and API.
- Hiver works with Salesforce, Shopify, Jira, Slack, NetSuite and others.
- Hiver's main features: AI Agents, AI Copilot, Customer Portal, Skill-based routing.
- Hiver's website lists SOC 2, ISO 27001, GDPR, HIPAA and SSO.
- Hiver has a public API.
- We haven't confirmed whether Hiver has a free plan.
Facts from hiverhq.com, checked October 23, 2026.
AI summary
The summary writes itself once 5 people have reviewed this tool.
It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.
Reviews needed for a summary0 of 5
