23 of the 34 customer support tools we list have a free trial, confirmed on their own website. Here they are side by side.
Listed alphabetically. A tool is ranked by its reviews once it has 3.
| Tool | Reviews | Lowest paid plan | Free plan | Free trial | Public API | Runs on | Main features |
|---|---|---|---|---|---|---|---|
CannyCentralizes customer feedback from every channel, ties it to revenue, and shows you what to build next | ReviewsNone yetWrite one for Canny | Lowest paid planSee plans | Free planYes | Free trialYes | Public APIYes | Runs onChrome extension | Main features
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ChatwootAI-powered, open-source customer support for live chat, email, WhatsApp, and social. | ReviewsNone yetWrite one for Chatwoot | Lowest paid plan$19per agent per monthStartups, as of October 28, 2026 | Free planYes | Free trial15 days | Public APIYes | Runs onWeb | Main features
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CrispThe AI customer support platform, built for every company | ReviewsNone yetWrite one for Crisp | Lowest paid plan$45per workspace per monthMini, as of October 20, 2026 | Free planYes | Free trial14 days | Public APIYes | Runs onWeb, macOS, Windows, iOS, Android | Main features
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| ReviewsNone yetWrite one for Featurebase | Lowest paid plan$29per seat per month, billed yearly, plus $0.49 per AI resolutionGrowth, as of October 20, 2026 | Free planYes | Free trial10 days | Public APIYes | Runs onNot confirmed | Main features
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FeedBearGive users a central hub to share feedback, engage in discussions, and stay updated on changes to your app | ReviewsNone yetWrite one for FeedBear | Lowest paid plan$19per month, billed monthlyLite, as of October 23, 2026 | Free planNot confirmed | Free trial14 days | Public APIYes | Runs onWeb | Main features
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| ReviewsNone yetWrite one for Freshdesk | Lowest paid plan$19per agent per month, billed annuallyGrowth, as of October 20, 2026 | Free planNot confirmed | Free trial14 days | Public APIYes | Runs onNot confirmed | Main features
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FrillThe all-in-one customer feedback tool for product teams | ReviewsNone yetWrite one for Frill | Lowest paid plan$25per monthStartup, as of October 20, 2026 | Free planNot confirmed | Free trial14 days | Public APIYes | Runs onChrome extension | Main features
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FrontAll your teams. All your AI agents. One place to run customer work, together | ReviewsNone yetWrite one for Front | Lowest paid plan$25per seat per month, billed annually, up to 10 seatsStarter, as of October 20, 2026 | Free planNot confirmed | Free trial14 days | Public APIYes | Runs onWeb, macOS, Windows, iOS, Android | Main features
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HappyFoxYour help desk for proactive support. Resolve faster and stay ahead of service goals | ReviewsNone yetWrite one for HappyFox | Lowest paid plan$24per agent per month, billed annuallyBasic, as of October 23, 2026 | Free planNot confirmed | Free trial14 days | Public APIYes | Runs onWeb, iOS, Android | Main features
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HubSpot Service HubCustomer service software powered by AI to scale support and drive customer retention. | ReviewsNone yetWrite one for HubSpot Service Hub | Lowest paid plan$10per seat per monthStarter, as of October 28, 2026 | Free planYes | Free trial14 days | Public APINot confirmed | Runs onNot confirmed | Main features
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| ReviewsNone yetWrite one for Intercom | Lowest paid plan$0.99per Fin outcome, no seats requiredFin AI Agent, as of October 20, 2026 | Free planNot confirmed | Free trial14 days | Public APIYes | Runs onWeb | Main features
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| Jira Service ManagementUnite teams on a single AI-powered platform to deliver service at scale. | ReviewsNone yetWrite one for Jira Service Management | Lowest paid plan$21.50per agent per monthStandard, as of October 29, 2026 | Free planYes | Free trial14 days | Public APIYes | Runs onMobile app | Main features
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LiveAgentAn all-in-one customer service platform with AI chatbot, live chat, ticketing and call center. | ReviewsNone yetWrite one for LiveAgent | Lowest paid plan$15per agent per month, up to 5 agentsStarter, as of October 28, 2026 | Free planNot confirmed | Free trial30 days | Public APINot confirmed | Runs onNot confirmed | Main features
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NoltManage feedback from idea to release | ReviewsNone yetWrite one for Nolt | Lowest paid plan$29per month, billed annuallyEssential, as of October 20, 2026 | Free planNot confirmed | Free trial10 days | Public APIYes | Runs onNot confirmed | Main features
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PlainPlain is the AI support stack built for B2B teams. | ReviewsNone yetWrite one for Plain | Lowest paid plan$45Foundation, as of October 28, 2026 | Free planNot confirmed | Free trial7 days | Public APIYes | Runs onSlack, Discord | Main features
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Re:amazeUnified customer service, chat, and helpdesk platform with built-in AI. | ReviewsNone yetWrite one for Re:amaze | Lowest paid plan$29per team member per monthBasic, as of October 28, 2026 | Free planNot confirmed | Free trial14 days | Public APIYes | Runs onWeb, iOS, Android | Main features
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TidioImprove your business with sales, support, and customer service automation | ReviewsNone yetWrite one for Tidio | Lowest paid plan$24.17per monthStarter, as of October 28, 2026 | Free planYes | Free trial7 days | Public APINot confirmed | Runs onBrowser, Android, iOS, Windows, Mac | Main features
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TrengoWhatsApp, email, live chat, social and voice in one shared inbox, with AI handling repetitive questions. | ReviewsNone yetWrite one for Trengo | Lowest paid plan€299per month billed annuallyBoost, as of October 28, 2026 | Free planNot confirmed | Free trialYes | Public APINot confirmed | Runs onNot confirmed | Main features
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UpvotyTurn user feedback into product growth | ReviewsNone yetWrite one for Upvoty | Lowest paid plan$15per month, billed monthlyPower, as of October 20, 2026 | Free planNot confirmed | Free trial14 days | Public APIYes | Runs onNot confirmed | Main features
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UserbackOne place for your product team to capture, understand, and act on what users are telling you. | ReviewsNone yetWrite one for Userback | Lowest paid plan$29per month, billed annuallyTeam, as of October 28, 2026 | Free planYes | Free trialYes | Public APIYes | Runs onWeb, iOS, Android | Main features
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UsersnapUsersnap is the product evidence platform for enterprise product teams. | ReviewsNone yetWrite one for Usersnap | Lowest paid plan€39per monthStarter, as of October 28, 2026 | Free planNot confirmed | Free trialYes | Public APIYes | Runs onNot confirmed | Main features
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| ReviewsNone yetWrite one for Zendesk | Lowest paid plan$19per agent per month, billed annuallySupport Team, as of October 20, 2026 | Free planNot confirmed | Free trial14 days | Public APIYes | Runs onWeb | Main features
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| ReviewsNone yetWrite one for Zoho Desk | Lowest paid plan$7per user per month, billed annuallyExpress, as of October 20, 2026 | Free planNot confirmed | Free trialYes | Public APIYes | Runs oniOS, Android | Main features
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From each tool's own website. “Not confirmed” means we couldn't confirm it there, not that the tool doesn't have it. Each tool's page says when its facts were checked.
A tool is listed here only when we've confirmed on its own website that it has a free trial. Tools we couldn't confirm it for are left out, even if they may have it. Vendors can't pay for a place on this list. Add a tool we missed